Crisis Response

Crisis management can make or break any organization. In today's world we must be prepared to deal with all forms of crisis - from violent events, death or accidents. By dealing with the events and taking time to recognize the event's impact on the people in an organization, we can create a positive experience out of the worse events.

A critical incident response plan is best developed well before something tragic has happened. Pre-incident policy and training can help guide you through the most complicated incident. Agencies need to turn to a strategic and comprehensive plan that is driven by knowledge and professionalism. Experience in the field is key. At Masa Consulting that is what you get.

Doing a debriefing after the event is only one aspect of an intervention. You must look at the development of an all-inclusive wellness program for your people. Masa Consulting can guide you through a complete critical incident program to respond to any situation. We will respond quickly, professionally and compassionately to your needs, with pre-incident planning and training, one-to-one counseling, on-scene response, and assistance in post-incident debriefings and critical elements of follow-up.

The following information may be helpful in dealing with a critical incident:

• Tips for the First 24 hours
• Helpful Hints for dealing with Traumatic Stress
• What is a Critical Incident?
• Preparing for the Debriefing
• Benefits of Debriefing

Masa Consulting, Inc. | 5100 Eden Ave Suite 319, Minneapolis, MN 55436
952-922-0422 | 952-922-0421 fax | jonathan@masaconsulting.com